Terms of Use

1. These Terms

These terms govern your use of kalaxx.com (the "Site"), operated by KALAXX (كالكس التجارية), a joint stock company ("KALAXX", "we"). By using the Site you accept them. If you do not accept them, do not use the Site.

2. Trade Use Only

The Site is for businesses: automobile shops, service centres and traders in Egypt. By sending an order you confirm that you act for a business and are authorised to do so.

3. The Catalogue

Product names, specifications and images are given to identify the products. Specifications come from suppliers and may change. An image marked "Representative Image" shows the type of product and not the exact item.

Units of sale — unit, jerrycan, gallon, drum and carton — are named to identify the pack. The number of packs in a carton and the exact pack size are confirmed in our quotation. Photographs at the top of the pages are illustrative.

We may add, change or withdraw any product at any time. Listing a product is not a promise that it is in stock.

4. No Prices on the Site

The Site shows no prices. We give the price and availability in our quotation, in reply to your request.

5. Requests for Quotation or Discount

The cart on the Site is a request for a quotation or for a discount. It is not an order that binds you or us. The reference number records your request and nothing more.

The quotation request sheet you print or save from the Site is your own request. It is not our quotation and does not bind us.

A discount code (voucher) we send applies only to the request it was issued for and for the period we state. It has no cash value.

A contract of sale is formed only when we have confirmed in writing, on WhatsApp or otherwise, the products, quantities, price, delivery and payment terms, and you have accepted them.

6. Terms of Sale

Each sale is governed by the terms we confirm for that order, together with our Delivery and Returns policies as published on the Site at the time.

7. Payment

Payment is made in cash on delivery, against our invoice, unless we confirm another means of payment for the order. Where the law requires payment by a non-cash means, payment is made by the non-cash means we confirm. No payment is made through the Site.

8. Customer Accounts

The Site shows a customer sign-in page. Customer accounts are not open yet. When they open, the terms for accounts will be published here before any account is used. The administrator sign-in is for KALAXX staff only.

9. WhatsApp

Requests are sent through WhatsApp, a service operated by a third party under its own terms. Your network operator's charges may apply. We are not responsible for the availability of WhatsApp.

10. Brands and Trademarks

Product brand names and logos belong to their owners. They appear on the Site to identify the products we offer. No sponsorship or endorsement by a brand owner is implied unless we say so expressly.

11. Our Content

The KALAXX name and logo, and the design, text and software of the Site, belong to us or our licensors. You may view the Site and use it to send us orders. You may not copy, republish or extract its content by automated means without our written consent.

12. Acceptable Use

You must not interfere with the Site, attempt to gain access to areas not open to you, send false or automated order requests, or use the Site for an unlawful purpose.

13. Availability

We aim to keep the Site available and accurate but do not guarantee that it will be uninterrupted or free of error. We may suspend or change it at any time.

14. Liability

To the extent the law allows, we are not liable for indirect or consequential loss, loss of profit or loss of business arising from use of the Site. Nothing in these terms limits a liability that cannot be limited under Egyptian law.

15. Privacy

Our Privacy Policy explains how we handle personal data.

16. Changes

We may change these terms. The version published on the Site when you use it applies.

17. Language

These terms are published in Arabic and English. If the two differ, the Arabic text prevails.

18. Governing Law and Disputes

These terms are governed by the laws of the Arab Republic of Egypt. Disputes are referred to the competent courts of the Arab Republic of Egypt.

19. Contact

KALAXX (كالكس التجارية), a joint stock company · City Mark Building, 2nd Floor, Plot 6, Southern Central Axis, Sheikh Zayed City, Giza · Commercial Register No. 23631.

Last updated: 14 November 2026